"We test Peak Skis, so you don't have to."
That's a guiding principle here at Peak. From phase one prototyping to final production and beyond, we test our skis to make sure they offer the huge performance window we envisioned. The customer is not our guinea pig.
But we also know that every skier is looking for a specific "feel" in a ski, and we support that. If you aren't happy with the ski you selected (maybe you bought the wrong length or model) you can return it for another model/length—or a full refund.
We're tempted to call that a "no questions asked" exchange, but in fact we like to ask questions, so we get better at what we do.
Here's the deal: You have 30 days to ski them and decide. The 30 days start when you receive them.
To make this easier, just hold onto that nice box the skis come in and then send us an email at firstname.lastname@example.org and we'll respond with a return label. That's when we'll ask some questions so we can get you on the right skis. Of course, you'll need to have a shop remove the bindings first. But that's about five-minute job for a tech.
It's a pretty easy return—for a product with the dimensions of lumber.